Fulfilment Policy for bluedot agency
Contract Duration and Terms:
- Our services are provided under a 12-month contract.
- The initial 30 days of the contract serve as a mutual evaluation period. During this time, either party may terminate the agreement without any penalties.
Payment Terms:
- Invoices are issued on a monthly basis and are payable in advance.
- We accept payments exclusively via direct debit.
Refund and Cancellation Policy:
- Due to the nature of our services and the upfront investment in resources for each client, we do not offer refunds once a payment has been processed.
- Cancellations can be made within the first 30 days of the contract without any penalty. After this period, clients are committed to the full term of the 12-month contract.
Service Delivery:
- Our services commence immediately upon the signing of the contract and the successful processing of the initial payment.
- Clients will receive regular updates and reports as per the agreed terms in the contract.
Changes to Contract Terms:
- Any changes to the terms of the contract must be agreed upon in writing by both parties.
Contact Information:
- For any inquiries or concerns regarding our fulfilment policy, please contact us at accounting@bluedotdigitalagency.com
Please note that this policy is subject to change at the discretion of bluedot agency. Changes will be communicated to existing clients in a timely manner.
