Fulfilment Policy for bluedot agency

Contract Duration and Terms:

  • Our services are provided under a 12-month contract.
  • The initial 30 days of the contract serve as a mutual evaluation period. During this time, either party may terminate the agreement without any penalties.

Payment Terms:

  • Invoices are issued on a monthly basis and are payable in advance.
  • We accept payments exclusively via direct debit.

Refund and Cancellation Policy:

  • Due to the nature of our services and the upfront investment in resources for each client, we do not offer refunds once a payment has been processed.
  • Cancellations can be made within the first 30 days of the contract without any penalty. After this period, clients are committed to the full term of the 12-month contract.

Service Delivery:

  • Our services commence immediately upon the signing of the contract and the successful processing of the initial payment.
  • Clients will receive regular updates and reports as per the agreed terms in the contract.

Changes to Contract Terms:

  • Any changes to the terms of the contract must be agreed upon in writing by both parties.

Contact Information:

  • For any inquiries or concerns regarding our fulfilment policy, please contact us at accounting@bluedotdigitalagency.com

Please note that this policy is subject to change at the discretion of bluedot agency. Changes will be communicated to existing clients in a timely manner.